Privacy Policy

Green Computer Systems, LLC

Effective Date: 8/12/2025
Last Updated: 8/12/2025

1. Introduction

Green Computer Systems, LLC (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Company name, job title, industry, business needs
  • Technical Information: IP address, browser type, operating system, device information
  • Service Information: Details about IT services requested, system configurations, support tickets
  • Payment Information: Billing address, payment method details (processed securely through third-party processors)

2.2 Information Collection Methods

We collect information through:

  • Direct communication (emails, phone calls, contact forms)
  • Website interactions and analytics
  • Service delivery and support activities
  • Third-party integrations and tools
  • Cookies and similar tracking technologies

2.3 Automatically Collected Information

Our website may automatically collect:

  • Log data (access times, pages viewed, referral URLs)
  • Device and browser information
  • Usage patterns and preferences
  • Location information (general geographic area)

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Delivery

  • Providing IT services, support, and consulting
  • Managing client accounts and relationships
  • Processing payments and billing
  • Communicating about services and projects

3.2 Business Operations

  • Improving our services and website functionality
  • Conducting market research and analysis
  • Ensuring network security and preventing fraud
  • Complying with legal and regulatory requirements

3.3 Marketing and Communication

  • Sending newsletters and promotional materials (with consent)
  • Providing relevant service recommendations
  • Following up on inquiries and service requests
  • Conducting customer satisfaction surveys

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share information with trusted third parties who assist in our operations:

  • Cloud hosting and infrastructure providers
  • Payment processing services
  • Customer relationship management platforms
  • Email marketing and communication tools
  • Analytics and website optimization services

4.2 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms of service
  • Respond to claims of intellectual property infringement

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction, subject to confidentiality agreements.

5. Data Security

We implement comprehensive security measures to protect your information:

5.1 Technical Safeguards

  • Encryption of data in transit and at rest
  • Secure server configurations and access controls
  • Regular security updates and vulnerability assessments
  • Multi-factor authentication for administrative access

5.2 Administrative Safeguards

  • Employee training on privacy and security practices
  • Access controls limiting data access to authorized personnel
  • Regular security audits and compliance reviews
  • Incident response procedures for potential breaches

5.3 Physical Safeguards

  • Secure facilities with controlled access
  • Proper disposal of physical documents and storage media
  • Environmental controls protecting electronic systems

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Provide ongoing services and support

Upon expiration of retention periods, we securely delete or anonymize personal information using industry-standard methods.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

7.2 Correction and Update

  • Correct inaccurate or incomplete information
  • Update your contact preferences and settings

7.3 Deletion and Restriction

  • Request deletion of your personal information
  • Restrict processing of your data under certain circumstances

7.4 Objection and Withdrawal

  • Object to processing based on legitimate interests
  • Withdraw consent for marketing communications
  • Opt-out of certain data collection practices

To exercise these rights, please contact us using the information provided in Section 11.

8. Cookies and Tracking Technologies

8.1 Types of Cookies

Our website uses cookies for:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand website usage and performance
  • Marketing Cookies: Enable targeted advertising and content personalization
  • Preference Cookies: Remember your settings and preferences

8.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality and your user experience.

9. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.

10. International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Green Computer Systems, LLC
Phone: 918-777-3700

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice through our services or other communication channels

The “Last Updated” date at the top of this policy indicates when the most recent changes were made.

13. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

14. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected and how it’s used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us using the information provided above.

This Privacy Policy is designed to comply with applicable privacy laws and regulations. For specific legal advice regarding privacy compliance, please consult with qualified legal counsel.